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Go trough this list before starting the negotiation to Prepare and Plan your Negotiation Effectively
What exactly are we going to negotiate/ what is the aim of the negotiation?
I have read all correspondence, contracts etc. relating to the case and have asked all internal parties, who has previously been involved in the case
What is my goal in this negotiation?
Shall I bring any partners or internal specialist for the negotiation?
Who is the other part in the negotiation?
How many are they, what is his/ her/their title, position, decision making?
What is the other persons INTEREST and what goal do I think they have and WHY?
What in our common interest could I do to bring more (non expected) value to the customer? – What questions do I want to ask the other side when exploring these possibilities?
What issues/ objections are most probably going to come during the negotiation and how will I deal with them? See attached list.
I have prepared facts, examples, ideas, images, previous dialogues, arguments and other