Best Corporate Training Company in Dubai
Choosing a Training Provider, 4 things to consider
Best Corporate Training Company in Dubai: Managing people for any organization is the most important thing as people make the real difference in contribution to organization’s success. And the professionals at the organization need upgrades, new tools, skills, techniques to be on top and updated with market best practices, trends, problem solving and much more.
HR Professionals are continuously busy in so many things “Training and Development” is one of them, planning for training, assessing needs is another.
Real challenge begins when you have different training courses in multiple verticals and you are stuck in choosing the right Training Provider.
Hence making it utmost important, to ensure that the right training Provider is engaged. There are numerous things to consider while engaging suitable Training Provider/ Training Company in Dubai, lets put these 5 on top while considering a training provider:
Trainer Base and Experience in Industry
If we rate a training company out of 10, I would give 8 for industry experience and trainer base of a training company in Dubai, United Arab Emirates, hence making it a necessity. The best way to verify the fact is to ask for referrals, previous work done and reputation.
Normally the training providers post the testimonials, videos, feedbacks from clients on their social media, website and case studies.
Trainer Database is vital to the quality of training of quality provider. The trainers recommended must have: subject knowledge and practical (recommended) experience, qualified in the subject training and fully trained.
Product Specialization
A training company can offer many programs, a variety in different verticals can also be available, but there is one or few course / programs which is/ are preferred, that are identity of the training provider, specialty areas, having the accreditation, exclusive rights of training delivery.
So the best way to choose right training provider for specific course(s) is to have a look at the specialism area of the training provider. Selection by this process ensures that the training company has enough resources like qualified and accredited trainers, quality course material etc.
Flexibility
Sometimes organizations needs flexible training provider who can provide courses with flexibility like selection of venues, locations, dates and times. The training provider should be able to deliver training in public courses, in-house courses, courses with lesser number of delegates to accommodate the client(s).
Common Situational Problems of HR Professionals
- What if there are courses for which either the Training Manager/HR doesn’t have enough delegates or budget to run an in-house
- There are no public courses available in the market of such training course
- Or the course is available but the dates are not compatible with your schedule
In such a scenario flexibility demands that even if you have 3-4 participants available for specific course(s) and ask them; can you arrange this session for you and that you can also have other persons sit in the course.
Working Relationship: – the ‘Chemistry’
Building a good working relationship (or ‘chemistry’) is vitally important. Having a reputable provider, who you can actively work with, lessens the stress of engagement. So, are they willing to look at building a good solid working relationship with you and your organisation?
It’s not just the Provider organisation that you need to consider, but also the Trainer delivering the course. Could you see them standing up in front of the Board, or holding a course with operatives? Do they have the correct behaviours you want to see? There have been many good Trainers who have not been able to ‘connect’ with the people and, whilst the Product was ideal, the Provider and Trainer had all the correct accreditations and an impressive CV, the connection or ‘chemistry’ wasn’t there. So, where possible, contact the Trainer, call the Trainer in, speak to them and get a feel of who and what they are.
The Training Provider Organisation’s Awarding Body Credentials
If you are engaging a Provider then you must ensure that they have the correct associations/affiliations and awarding body credentials for the programs they are covering. Some examples may include specific ISO:9000 accreditations, Awarding Body accreditations (e.g. ILM, HRCI, PMI, IOSH, IAM, etc).
One key differentiator in the market today is the ISO 29990:2010 standard, ‘Learning Services for Non-formal Education and Training’. It sets an international benchmark for training and learning services ensuring that the Provider’s quality systems, management, evaluation, audits etc., are to the highest standard, taking the guess-work out of your decision.
Customer Service
Defined in many organisations as one of the key USP (Unique Selling Point) or ‘differentiators’ (Emirates, Etihad, Mercedes, etc.) customer service is a very important factor to consider in your choice of Provider.
Are they able to offer good sound advice and work with you for the long-term, -and not just this one quick win? Do they provide support as needed? Are the people you speak to or directly deal with, friendly and helpful? Do you feel confident and supported by their approach? All of these, and other questions, you will need answering either directly, or through your feelings and intuition.
In addition to these Top 5 that have been identified (and I’m sure you can think of others for your own Top 5) you will also have the commercial aspects of ensuring that the Provider organisation holds relevant insurance, as well as any Terms and Conditions are favourable and, if the working ‘chemistry’ is right, this can make this area a little easier.